Last updated: 4 September 2026
Our 15-day free trial requires no payment to start, so there's nothing to refund during this period. You can cancel at any time during the trial with no charge.
Because Morutabana gives you immediate, full access to a subject or level's entire content library the moment you subscribe, we generally do not offer refunds once a billing period has started. This is standard practice for instantly-accessible digital content.
That said, we want you to feel the pricing is fair, so we will provide a full refund if you contact us within 48 hours of your first payment on a new subscription, and haven't made extensive use of the content in that time.
You can cancel your subscription at any time from your account settings to stop future renewals. Cancelling does not refund the current billing period automatically — you'll keep full access until the end of the period you've already paid for, and simply won't be charged again after that.
Email hello@morutabana.com with your account email and the reason for your request. We aim to respond within 2 business days, and approved refunds are processed back to your original payment method within 5–10 business days, depending on your payment provider (mobile money or card issuer).
We may update this Refund Policy from time to time. If we make material changes, we'll notify you by email or through a notice on the Service before the changes take effect.
Questions about billing or refunds can be sent to hello@morutabana.com.